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Human Dog Harmony – Privacy Policy

Last Updated: 11/27/2025

At Human Dog Harmony,“HDH,”, your privacy matters. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your data. By using our website, services, or forms, you agree to the terms below.

Information We Collect

We collect information in the following ways:

A.  Information You Provide Directly 

When you:

  • Fill out an intake or training form

  • Book a consultation

  • Sign up for emails or newsletters

  • Contact us via the website or social media

  • Purchase training sessions or digital content

You may provide:

  • Name, email address, phone number

  • Dog’s name, age, breed, behavior history

  • Training goals, notes, or preferences

  • Payment details (processed securely by third-party vendors)

B. Information Automatically Collected

When you visit our site, we may collect:

  • IP address

  • Browser type & device information

  • Pages viewed & time spent on site

  • Referring websites

  • General location (city/state, not precise GPS)

This is standard and collected via:

  • Cookies

  • Google Analytics / GA4

  • Meta Pixel

C. Third-Party Information

If you book through a partner tool (e.g., Calendly, Acuity), they may share scheduling details with us.

How We Use Your Information

We use your information to:

  • Provide dog training and behavior services

  • Understand your dog’s needs and tailor training

  • Communicate appointment reminders and updates

  • Improve the website, content, and user experience

  • Send educational emails, newsletters, or updates (you can unsubscribe anytime)

  • Process payments and manage records

  • Ensure safety in training sessions

We do not sell your data—ever.

Legal Bases for Processing (GDPR-Friendly)

We process information based on:

  • Performance of a contract (providing training services)

  • Legitimate interest (site analytics, improving services)

  • Consent (newsletter opt-ins, cookies)

  • Legal obligation (records, tax requirements)

How We Protect Your Information

We take data security seriously.
HDH uses:

  • Secure SSL encryption

  • Password-protected devices

  • Minimal data retention

  • Third-party processors that comply with modern security standards

No method of transmission is 100% secure, but we take reasonable measures to protect your data.

Sharing of Information

We may share information only with trusted third-party service providers, such as:

  • Scheduling tools (Calendly, Acuity)

  • Payment processors (Stripe, PayPal)

  • Email providers (Mailchimp, ConvertKit, etc.)

  • Analytics tools (Google Analytics, Meta Pixel)

They are only permitted to use your information to provide services to HDH.

We do not sell, rent, or trade your information.

Data Retention

We keep your information only for as long as necessary:

  • Training records: up to 3 years

  • Email subscription info: until you unsubscribe

  • Analytics data: typically 26–38 months (varies by provider)

You may request deletion anytime (details below).

Your Rights

Depending on where you live, you may have the right to:

  • Access the data we hold about you

  • Correct inaccurate information

  • Delete your information (“right to be forgotten”)

  • Opt out of email marketing

  • Request a copy of your data

  • Withdraw consent (where applicable)

To exercise these rights, email: info@humandogharmony.com

Cookies & Tracking Technologies

We use cookies to:

  • Improve website performance

  • Understand how visitors use the site

  • Personalize content

  • Measure marketing effectiveness

You can disable cookies through your browser settings or decline via our cookie consent. 

Third-Party Links

Our site may contain links to external resources (blogs, social media, affiliates).
We are not responsible for their privacy practices.

Children’s Privacy

HDH does not knowingly collect personal information from children under 13.
Any data about minors involved in training is provided only by the parent or legal guardian.

Contact Us

Human Dog Harmony
Email: info@humandogharmony.com
Website: https://www.humandogharmony.com

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